Support & FAQs
Questions? We've Got You
You can reach us at contact@dropsetgear.com. For the fastest support, include your order number and a short description of your question.
Yes. We offer worldwide shipping.
We ship from various fulfillment locations depending on the product and destination.
If you need to make a change or request a cancellation, contact us as soon as possible after ordering. Once an order has entered processing, changes may no longer be possible.
Orders are typically processed within 1–3 business days. Orders are handled Monday through Friday and are not shipped on weekends.
Delivery times vary by location and are shown at checkout before you place your order.
We offer free standard shipping on orders over $50 and standard shipping for $4.99 USD on orders under $50 USD.
We accept major credit cards, including Visa, Mastercard, and AMEX, as well as PayPal.
Shipping timelines are estimates, and delays can happen from time to time. If your order is delayed, we’ll do our best to keep you updated and help however we can.
You can request a return within 30 days of receiving your item. To get started, email contact@dropsetgear.com.